Refund policy

Returns and Refunds

Each artwork is an original, one-of-a-kind piece.

Returns for change of mind

Please contact us before returning any artwork. Returns for change of mind are not automatically accepted. Any return request will be reviewed in accordance with applicable consumer protection laws.

Damaged or incorrect items

If your artwork arrives damaged or you receive an incorrect item, please contact us at itsuka.art8@gmail.com within 48 hours of delivery, if possible. Include your order number and clear photographs of the artwork and packaging. We will review the issue and work with you on an appropriate resolution.

Return shipping

If a return is approved, we will provide instructions regarding the return method and responsibility for return shipping costs, in accordance with applicable law.

Refunds

Approved refunds will be processed through the original payment method where possible. The time it takes for the refund to appear may depend on your payment provider.

For assistance, please contact itsuka.art8@gmail.com.